Travelocity.com Reviews and Complaints

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Travelocity.com Reviews

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  • Travelocity Scam



    Used Travelocity for the first time. Everything seemed great until we arrived at our destination at the rental car service and found out that Travelocity booked out return for the wrong date. When I called to get the date corrected they said that it would cost an Extra $750. This seemed ridiculous seeing the original ticket was $252. They escalated the ticket to Customer Support ( A complete joke as they do not knkow the meaning of Customer Support). They pulled the recording of the call and confirmed that I did say Sunday on my return but they representitve gave me the confirmation in... More...
    (Travel)
    Layne's Picture   Layne    0 Comments   Comments
  • travelocity -prostitut work place



    I contacted Travelocity for a HOTEL for my disabled husband and I. Paid the cost, put the address in my GPS, got ther, and boy was I mad,. First off, it was a motel not a hotel. Then I realized it was a prostitute's workplace, you know, the pay by the hour Motel. Went I side the main lobby n the only thing that was air-conditioned was where the receptionist sat. They had three buildings so I went to my building and oh my God was it lblistering hot!!! by the time I got to my door I was drenched with sweat! went into my room and it looked filth, not to mention the steps that I walked... More...
    (Hotels)
    MandaPoo82's Picture   MandaPoo82    0 Comments   Comments
  • Ramada Carlyle, SK



    Although it was a short stay both my crew and myself enjoyed our stay at Carlyles Ramada hotel. We were treated excellent and our rooms were very comfortable. Our experience was further enhanced by Ramada employee Sandra who always greeted us with a smile asking how our day was. She made it feel like home. Would strongly recommend this hotel to any travellers. More...
    (Hotels)
    Al1974's Picture   Al1974    0 Comments   Comments
  • Travel Protection Plan from Aon



    Travelocity and there Protection Plan are not worth the money. They both want to make money on other peoples losses from death. I made travel plans thru Travelocity and purchased the Travel Plan thru them. When myself and some other Army buddies made plans to visit one of our veteran buddies, unfortunately he passed away before we saw him. Upon making my honest claim with AON Affinity I was told I would no be refunded as he wasn't considered family. My other buddies got there refund as when they spoke to a customer rep they were instructed to put family in that block. Had I know that... More...
    (Airline)
    nolandandy's Picture   nolandandy    0 Comments   Comments
  • Margaritaville Hotel, Key West



    We recently stayed @ The Margaritaville Hotel and Resort @ Key West. We asked reservation for a renovated room and told them we were going for a birthday celebration. The hotel up graded our room to Ocean view and had champagne and a cheese platter waiting for us in the room with a card! The hotel was clean and the staff was AWESOME. Front desk staff was wonderful. Thank you for making our stay The Best! More...
    (Hotels)
    Candela018's Picture   Candela018    0 Comments   Comments
  • Baja Pirates of La Paz fishing charters



    My 3 sons, (16, 14, and 12) and I were tired of going out on local Southern California "cattle boats" in hopes of catching some larger tuna that frequent our waters. After several failed attempts we made the decision to try the Baja Pirates of La Paz that a friend of mine recommended. We could not have made a better choice!!!! The owner Leonard Phillips greeted us upon our arrival, got us checked into the hotel, and then sat down and had lunch with us while answering all our questions. The next day was our first day fishing and I landed a 425 lbs. yellow fin tuna. 3 lbs off of... More...
    (Travel)
    unionjonc's Picture   unionjonc    0 Comments   Comments
  • purchased the isurance thru traveloicty its JUNK



    I booked a cruise thru Royal Caribbean in May 2017 for Feb 2018, so thinking ahead I also purchased my flight thru Traveloctiy with the option of insurance. just in case, cause life is crazy. My cruise was cancelled per choice of Royal Caribbean, cause I guess some one wanted the boat bad enough to charter the whole boat....talk about throwing around your money and being second choice. So thinking I had insurance I would loose my insurance money, but get my flight money back of $1359 from travelocity. oh no I was wrong, they tell me that the boat cancelling isnt a reason. More...
    (Airline)
    mouselady2001's Picture   mouselady2001    0 Comments   Comments
  • Coflax Inn



    the woman that checked us in needs to take a class on customer service. Our room was located on the side of the hotel and the outside doors are not locked. This is the first trio we have taken with our 9month old so of course when we entered the room, our baby wanted to crawl around. The carpets are damp and sticky. The wall paper under the ac was hanging off the wall. There was a cord to a lamp that was cut and just laying in the floor. The breakfast was stale toast and bagels. No creamer for coffee and the water taste disgusting. When I asked about the pool, the staff said there... More...
    (Hotels)
    Cwatters's Picture   Cwatters    1 Comments   Comments
  • Wyndham Harbour



    Fabulous stay for 4 days visiting Disneyland. The best part was the people working there. Special shout out for Josh in the bar and the 3 great servers in the restaurant, Jacquelyn,Sammy and George...We have stayed at many high end properties in the past all over the world,but this one ranks beyond the stars they advertise...Started out at the desk at check in, and a great room with a view of the pool.Well appointed room with nothing out of place, and comfy and super clean. BUT the service, now that's where the 5 stars come in. Stopped for a night cap and met Josh the bartender..and a... More...
    (Hotels)
    killerbunny's Picture   killerbunny    0 Comments   Comments
  • False Advertising along with American Inn and Suites Madison West



    I had a friend coming to visit me in madison so of course i wanted to get a hotel. The american inn and suite in madsion west had a room available so of course i wanted to book it. It says on the web site free cancellations. So I click to book the room and i have the option of picking trivago, travelocity, cheep hotel, and others to book it because apparently you cant do it on line with the hotel, so I picked travelocity because ive seen their commercials and i like them. So the room is booked and i get a confirmation email and my checking account gets charged 90 bux. Well emergencies do... More...
    (Advertising)
    emaloney14's Picture   emaloney14    0 Comments   Comments
  • Travelocity is Terrible!



    This was my very first time using this company and I am HIGHLY IRRITATED!! I kept receiving the same message stating "sorry this happens, your flight price is now..." and kept hitting "book fee" at the bottom to confirm my order and nothing happened! What did take place was my credit card being charged a total of 28 times!! This is ridiculous! Called the help line only to say I have to wait for my charges to be approved in order for them to be canceled, when on my when the status on my credit card says approved. Now my card is declined because I've reached my limit... More...
    (Travel)
    silverrissa's Picture   silverrissa    0 Comments   Comments
  • Travelocity scammed me out of what I paid for.



    We booked our airline/hotel through Travelocity.com. I called them to arrange the Free shuttle service to the hotel which was advertised. Travelocity wanted us to pay an additional $170 US dollars for the "FREE Shuttle Service". I told them the hotel is advertising "free shuttle service", to which Travelocity replied "that's only if you book through the hotel website. IF THE HOTEL OFFERS IT...AND I BOOK THE HOTEL...I SHOULD GET EVERYTHING THE HOTEL OFFERS! I will never use Travelocity again and I advise you to not use them either! You may not get what you paid... More...
    (Advertising)
    mgraymer's Picture   mgraymer    0 Comments   Comments
  • Jewel Safaris - Kampala Uganda



    You'll get the same itinerary with better service elsewhere. Our (already beat up) safari vehicle BROKE DOWN on the way which caused a 2.5 hour delay and a rush through the main site of Murchison Falls. The company didn't bother to send a new one so we had a 4.5 hour mechanics trip on the way home. We didn't feel safe (and the driver never turned the car off when we stopped). This van had 365000 km on it - and the roads are rough. The guide was lovely but the owner was untrustworthy and the way this was resolved was not satisfactory. Unprofessional, questionable safety. You... More...
    (Travel)
    LeahD's Picture   LeahD    0 Comments   Comments
  • Days Inn Budd Lake



    idk where to even start... the manager is a complete idiot and has absolutely no people skills or concideration towards people. The rooms and hallways not only smelled of smoke (not only cigs) but was absolutely freezing. I found bugs in the beds and stains on the walls,sheets and towles. The tub looked as if it hasnt been cleaned in months and i refused to get in without cleaning it up as best as i could and wear sandles while using my own towles from my house. I was provided with less then a half of roll of toliet paper and it took house keeping over ten minutes to give to the girl at the... More...
    (Hotels)
    emmahhh92's Picture   emmahhh92    0 Comments   Comments
  • Sirata Beach Resort on St Pete Beach



    Had our daughter's wedding at this amazing resort. Lots of things for our 60 guests that stayed at the resort: Great restaurants, bars with a view of the Gulf, firepits, amazing drinks, and super staff. Shout out to Sharon, Karen, Chris and Stephen who worked our event and to Chef Jimmy and his staff for incredible food. Everything flowed so smoothly thanks to Cricket and Kelli. The rooms are very clean and we had great view of the Gulf, small kitchenette area to make coffe and microwave and small frig. It was everything we needed to make this wedding amazing! More...
    (Hotels)
    2Tutterows's Picture   2Tutterows    0 Comments   Comments
  • Sand Dunes Chaolao Beach Resort



    I am deeply saddened by the customer service. My husband initially paid for my daughter to stay in the room with us, but after calling the hotel, they said it was not necessary to pay for her. So the hotel refunded our money. However, when we arrived in the room around 2:30pm, we called the front desk and asked for someone to unlock the chair that can lay down into a bed as well as an extra blanket. They said no problem and that we would have to pay 100 baht for the extra blanket. No a lot of money, but kind of strange. We got ready and went to the beach expecting to find everything taken... More...
    (Travel)
    Armnaruk's Picture   Armnaruk    0 Comments   Comments
  • Never Use Travelocity



    When I first made reservations I was on the phone for 2 hours trying to get reservations. I made and paid for the two bookings. Suddenly the rep started saying there was an error. Even though I had paid for everything I was told one of the bookings disappeared. I had to start all over to book flights for 3 of the people traveling together. By the time it was rebooked the price had gone up $100 for the exact same booking I made to begin with. When it came time to print boarding passes, again Travelocity had no record of the booking. It took hours to straighten out. Horrible experience! Never... More...
    (Travel)
    TWA1956's Picture   TWA1956    0 Comments   Comments
  • Scam artist



    I am a recurring customer i previously have done alot of business with Travelocity but never Again i booked 3 tickets exceeding $1200 . I cannot travel anymore ive had medicall issues and a family emergency come up . Travelocity refuses to refund exchange credit or transfer my tickets and when i asked what are my options they daid the company is taking your money. This is ridiculous and pathetic for a million dollar company to take a recurring customers money i will not leave this matter. Alone a seek immediate action More...
    (Travel)
    Malcolmhjr's Picture   Malcolmhjr    0 Comments   Comments
  • Sierra Nevada resort and spa



    I had a tough day of work on the mountain here at mammoth lakes and the gondola cars were put away early, preventing me from sleeping in my own bed. So I went to the Sierra Nevada lodge to get a good nights rest and some relaxation, I was pleasantly greeted by Kim Bolin and her new front desk clerk Katie. They provided me with the service I so desperately needed. They got me right into a great room which I have stayed in before and let me check in early around noon. Their service and kind attitude are an asset to the spa and it's resort. I am a general manager of hospitality and food... More...
    (Hotels)
    Nwhirl's Picture   Nwhirl    0 Comments   Comments
  • Hotel Cazan Mamou, Louisiana



    We had a delightful stay at the Hotel Cazan in Mamou, La. The very helpful and cheerful owners have taken an elegant old downtown botel and updated it with modern conveniences and aesthetic touches. The town is filled with friendly folk and lots of live music, most of it traditional Cajun music. Easy walking distance to a Cajun café and to 6 bars. If you are looking for a comfortable way to experience the deep south of Louisiana, we definitely recommend trying the Hotel Cazan. More...
    (Hotels)
    hulahut's Picture   hulahut    0 Comments   Comments
  • Red Roof Plus..Phoenix West Side



    Don't ever stay there..as soon as i arrived the price was more there then online. ..no big deal right, book online, the bed was horrible uncomfortable. .all my stuff from the back of my car wad stolen, all the clothe i own i was movibg..so what does the frony counter lady say its not my business it's yours, a little sympathy wouldnt have killed her, she clearly explained how it was stolen but said the hotel had no cameras... More...
    (Hotels)
    Brian111's Picture   Brian111    0 Comments   Comments
  • ADCT PV Travel Agency and Tours



    ADCT PV Owner SERGIO SERRALDE FLORES..Josefa de Dominguez #140 in the Malecon plaza in Puerto Vallarta IS NOT A LEGIT OPERATOR he is in fact A SCAMMER AND CON MAN..do not do any business with this thief and liar. HE posed as a broker for a rental property in BUCERIAS MEXICO ..he took a 50% deposit $1400 and pretty much high tailed it I found his stupid office in the MALECON in PV..it's a tiny little closet.. but he operates his scams out of there.. instead go with AIRBNB OR VRBO or a legit realtor in PV there are some, BUT NOT THIS GUY. More...
    (Real Estate, Brokers, Mortgages)
    Denisedirty's Picture   Denisedirty    0 Comments   Comments
  • "Updating systems" during peak travel season?



    Website errors when trying to view my itinerary 2 DAYS before my travel when I booked over 6 months ago. Travelocity does not have flight changes I was emailed about (even directly from Travelocity!). Current info shows original flights that were changed 3-4 times since booking. Considering this is travel season, I'm disappointed with your website and customer service reps not having the most up to date info. Again, I booked this travel package over 6 months ago and 2 days before my travel begins Travelocity does not reflect flight changes. Having to confirm my flights, hotel, and car... More...
    (Travel)
    dannigee's Picture   dannigee    0 Comments   Comments
  • Travelocity



    If you are going to buy airline ticket, I suggest that you call the airline directly . Travelocity is trying to ripping you off after your purchased, they won't provide you with seating, it show you seating chart for you to selected, all seat available in middle seat only.if you want isle seat or window seat then you have to pay $32 to $65 more. I recommend don't purchase your airline ticket from travelocity, you will disappointed.😞 More...
    (Airline)
    Bosynguyen's Picture   Bosynguyen    0 Comments   Comments
  • Horrible comunication with Travelocity



    Went to Cancun on vacation, when coming home the flight we had scheduled with Travilocity with Dynamic airlines did not exist. From the $355 flight we originally spent we had to eventually book a new flight of a $1000 to get home. We had no warning that the flight was cancelled. The poor communication made that day so horrible for my deaf wife and me trying to figure out how to get home. Because of this I could never recommend Travelocity to anyone. More...
    (Airline)
    yodanny98's Picture   yodanny98    0 Comments   Comments
  • Carmel Valley Lodge - new owner/bad experience



    The new owner as of nearly a year ago of the Carmel Valley Lodge is a difficult man, Mr. Tong Kim. Our best advice is to stay away. 'Gio', the General Manager when we booked our reservations, is rude and incompetent. Ownership changed during the past year, unbeknownst to us when we booked 21 relatives in the lodge for a 3 day stay this August. We had been going here for years with our well behaved small dog and always enjoyed it and the people who ran it. Three weeks before our stay, our confirmed rates were increased. Reasons given varied, including %u2018we made a... More...
    (Hotels)
    marybutler's Picture   marybutler    0 Comments   Comments
  • Country Inns and Suites, Chester, VA -- horrible stay



    We were placed in a room where the ac unit wasn't working and our temp in our room all night was 80 degrees. If we had been told upon check in I would have tried to find another room in another hotel. No apologies, no sorry, no help. When we checked out, we were told that Travelocity would email us the bill 1 1/2 hours after we left. Nothing was received. 3 days later I called Travelocity and asked and that agent told me that Country Inns and Suites should have given me the bill upon checkout. I've since called customer service Country Inns and Suites to let them know I am... More...
    (Hotels)
    jeanreistle's Picture   jeanreistle    0 Comments   Comments
  • Travelocity Booking



    Recently I took a trip to Cozumel Palace in Cozumel Mexico. I booked my hotel reservations through Travelocity. Despite telling the booking agent at the time of booking that I had two children with me and that was noted on my email confirmation, upon arrival I was told that there would be an extra $192 charge for my older child who is 14. Despite over 2 hours of negotiating with the hotel, I was unable to get them to budge on the reservation. I have email and printed confirmation of the reservation. Since returning home, I've spent well over 2 hours trying to resolve this with... More...
    (Hotels)
    dianali6373's Picture   dianali6373    0 Comments   Comments
  • Still waiting for refund



    I have called 4 times trying to get my full refund for my hotel (I purchased travel package protection and am entitled to the $2223.42 but instead they gave me $2.23. I have filed a complaint with the BBB. I also cancelled my airfare and was left with a credit with the airline and when I used it to re book (but to a different level cation) they double charged me and I still have yet to get my remaining credit. More...
    (Travel)
    Bobbyandstacy's Picture   Bobbyandstacy    0 Comments   Comments
  • Spirit airlines- WORST



    I always book my vacations on Travelocity so I can get the flight and hotel at one time. On my recent trip to Vegas, I was assigned Spirit airlines with the hotel. I haven't flown it before so I thought it would be fine. It was the ABSOLUTE WORST airline experience. They charge for carry on bags, and even for choosing your seat. If you check in ahead of time, you still have to wait in the enormous line at the airport just to get a bag-tag. All of the flights around my flight time (an hour before up to four hours after) were either delayed or canceled. Chicago had perfect weather that... More...
    (Airline)
    cmoconnell's Picture   cmoconnell    0 Comments   Comments
  • Canyon Motel & RV Park (Willaims, AZ)



    Amazing business!! We have stayed here 7 weeks at 2 different sites. We've used all facilities and they are top notch! This park is ran very professionally and efficiently. Great pool, showers, laundry, and walk area for exercise and pets. Traffic is controlled nicely and the flow is wonderful. The code-locked laundry and showers are protected and wisely regulated against children being in the facilities alone. Clear rules and instructions are posted throughout the park/motel. The staff are friendly and helpful. This is a safe place to stay!! We were so comfortable the entire time.... More...
    (Travel)
    MTmom5's Picture   MTmom5    0 Comments   Comments
  • HORRIBLE COMPANY



    Travelocity lists false information on the website ("Book Now, Pay Later for hotel rooms actually means pay full price for the entire duration of the reservation upon booking). I would never have booked if I knew I would have to pay the full balance up front. To make matter worse, the customer service is TERRIBLE. I wasted several hours on 2 different calls, speaking with various agents, some claiming to be supervisors (the last was Benjamin #8084517). I could go on venting about my horrible experience, how I caught the agent lying, how I had proof / computer screen shots of the... More...
    (Travel)
    BlSk's Picture   BlSk    3 Comments   Comments
  • Guesthouse music valley drive, Nashville, TN



    I recently stayed at the Guesthouse Hotel on Music Valkey Drive, Nashville, TN for a huge Beachbody Event. We are going again in 2016 which means 25,000 plus more coaches and their families will be bringing in lots of money.. I wish to Say that this hotel is fraudulent and charged me 250 in charges that are bogus.. I will be giving them very bad reviews to my company and telling as many coaches as possible to not stay there next year! More...
    (Hotels)
    Dee013's Picture   Dee013    0 Comments   Comments

Travelocity.com Reviews By Product

 

Travelocity.com Comments


Dydy2014 says: (3 years ago)
 0
Travelocity had over charged my credit card for $118 in May 26 14 for a carnival cruise from charleston , my ID# 64143X48403X when I was booking on the phone and looking at the same wed page with their Travelocity EXPERT agent. It was $1665.35. Unfortunately ! After the cruised , when I checked my credit card statement ,that showed $1773.35 charged.
I called, emailed, talked to Manager...all of them are end up with ; it is fine , just wait , we worked on it .... Until now , I talked to several of their representatives who were extremely rude to me. they never credit back to me and try to deceive, bully, cheat to me . Everybody plz be carefully when you book with Travelocity.com . I am un satisfaction their service.



sfalter1 says: (4 years ago)
 0
I have a Travelocity rewards credit card that I have used for several years with no problems until now. Something has changed over there. The ability to use points towards a flight directly from Travelocity.com has disappeared. When I spoke to a representative at the call center, I was told that the policy had changed and now I had to go to a different web site to redeem the points AFTER the purchase was made. I told him this sounded suspicious to me and I was not happy with the new policy. He informed me that they were going through some kind of systems change. I asked him if I would be able to redeem the points immediately after purchasing the ticket online and he said "Absolutely". I was suspicious, but I did it anyway. When I went to the second web site to redeem the points, I saw "No records found" under trips that are eligible to be redeemed.

I phoned back the call center and this time I was told that I would have to wait 30 days before I could redeem my points for the flight. I raised a ruckus and was transferred up the line.

THEN, the woman who answered the phone next couldn't find any account for me and said "Is this your first Expedia reservation?" I just about blew a gasket. I said "This is a Travelocity reservation!" She said I'd been transferred to the wrong department, and said she had to transfer me to the Travelocity department. More sitting around on hold.

Now I'm sitting on hold (30 minutes so far) waiting to see what kind of resolution will be provided to me (if any), but I am already angry. While sitting on hold, I am going to file a complaint on every review web site I can find because this kind of run around and misinformation is just not acceptable. I will figure out a way to use up my points (hopefully), but I'll then cancel this credit card and take my business elsewhere. Hopefully, others will see this review and not make the same mistake I did.



jhodson says: (5 years ago)
 +1
Booked a hotel last weekend. Travelocity charged me for the room and the hotel charged me for the room. Travelocity told me they were transferring me to a supervisor. After waiting on hold for close to 40 minutes for the supervisor I am giving up. I wish it wasn't too late to cancel my plane tickets I booked with travelocity this weekend.



Nipping says: (5 years ago)
 0
Travelocity is the Worst travel company around. Poor customer services and misleading information. Forget their price guarantee that they tout. It's good for 24 hrs but you have to fight hard to get the refund. Don't try to make changes either or it will cost you dearly.
You will find prices cheaper and better customer services elsewhere. Travelocity is the bottom of the pile.



joepsca says: (5 years ago)
 0
After going through the screens to book a flight, the last one told be the flight cost went up (to $605). I got the identical flight 5 mins. later on CheapAir for $499.00 (Read--identical)...Travelocity low price guarantee? A joke, this is the second time this happened in 4 months. Both of my inquiries to Travelocity remain unanswered (I don't think they speak english).



oprachrstenor says: (5 years ago)
 0
After booking the flights for my study-abroad trip to Italy, I check withe airlines a couple of weeks later to request special meals because I am celiac. I find that the first two legs of my flight have been deleted. And this begins a two-month process to fix my flights that is still not resolved. Multiple calls to Travelocity (Travel India, as stated above) have done nothing but raise blood pressure and stress. It is clear that no one in customer service documents anything as we have to start over from scratch with every call. They constantly lie to you, promising to fix the flight, emailing you a confirmation within 48 hours. It never arrives and the problem is never resolved. Asking to speak to a supervisor is a waste of time. They will not transfer you to a supervisor. They "promise" a supervisor will call you back within a given time frame. They don't if they call you at all, it is during a time you have told them you are not available. They ask you to call them back. My callback number has always been a Los Angeles number that is always busy.

Travelocity is staffed by incompetents, charlatans and liars



segemiyo says: (6 years ago)
 0
If I had seen these reviews, i wouldn't have proceeded to do business with this bundle of fraudster! They have been holding on to my refund of $47.16 since 3 months ago. I booked a vacation package that cost about $1200 for my business partner and I to nashville and cancelled the reservation in about an hour after booking, to my amazement I was refunded part of the money and left with $47.16. The customer service keeps you on hold for ages, terminate your call atimes or leave you on fone till eternity. I am suprised this guys are still in business in this century!



ih8pop says: (6 years ago)
 0
On April 3rd I purchased 4 tickets to Mexico. During the process, I was asked to spellk all of the names. The gentleman repeated them back correctly. Also, he said he would arrange to have my infant Son added to the itinerary. After they took my credit card info and processed the order everything changed. I was told I had to call the airline to have my Son added and they mis-spelled names on my itinerary. When I pointed this out they told me they could not fix it and I would have to cancel the order, wait 10 days for a refund and re-order. I said this was unacceptable and asked them to find another solution since it was thier mistake. They called the airline and had a note put on the names that were mis-spelled and told me that this was sufficent and I would have no problems. This was a 90 minute phone call. The next day I had a hunch to call the airline to verify and they said there was no noting at all ever made. I called back TV and they did it again after another 60 minutes on the phone. I called the airline 3 hours later to verify. The airline stated they had the note, but it does not gaurentee anyone would get on the flight. I called TV back for a third time! They feed me the same Bullshit and gave me another option of cancelling my childrens tickets only and re purchasing them directly through the airline! What balls! Another 60 minutes on the phone. At this point I asked for an entire refund! They told me OK, but said they would have to charge me a $90 service fee. Another 30 minutes and this was waived. I asked for an Email confirmation of the refund. They said it would take 10 minutes to receive. 3 hours later I do not have it. I asked how long my refund would take and got 3 different answers..... 48 hours, 5-7 days and 7-10 days! WTF! I called my bank and disputed the charges to be safe because I read on here that people have issues receiving refunds as well! Anyway, this is THE WORST service ever! They have no idea what they are doing and DO NOT honor thier guarentee whatsoever! I will never use the service again and I highly recommend to everyone NOT TO USE THEM! You'll be sorry!



Q1Q2Q1Q2 says: (8 years ago)
 0
I,JULIAN ROLLOCKS, WITH ID # 6901-6441-1630 BOOKED A TICKET FROM FORTLAUDERDALE TO DULLES WASHINGTON. THE TRAVELOCITY ATTENDANT UNDERSTOOD DALLAS,TEXAS.
I WAS CHARGED FOR THE TICKET TO DALLAS, AFTER WHICH I WAS CHARGED FOR THE TICKET TO DULLES. I NEVER RECEIVED THE MONIES PAID FOR THE DALLAS TICKET. I CHECKED MY BANKACCOUNT AND NEVER RECEIVED ANYTHING.
COULD PLEASE CHECK THIS AND REVERSE THE PAYMENT.
THIS TOOK PLACE 20TH JANUARY 2009.I WAS GOING TO WASHINGTON FOR THE INAUGURATION. MY EMAIL ADRESS:
julianrollocks@hotmail.com or tel.011-599-553-7580. thank you



padavatton123 says: (9 years ago)
 0
My name is compton Padavatton and i reservea a car from Payless car Rental,ID#590080984578,the total price for the care from Thursday 01.15.009 at 10:00pm to Monday 01.19.009 to 6:00pm is supposed to be $65.94cents CD total.This reservation was done at travelocity.com, i also and have been using your site very frequently to book flights. I could not get the car that night because my flight was delayed.My tripID#for the flight was 590080982655, so i called and was asked to come in.
I informed the staff at Payless that i did not need insurance,i am covered by the credit card and also personal insurance.
These people at Payless took me for a fool and padded the rental bill.My reservation promised an Altima as an upgrade instead i got an old Corolla that had 78418 on the odometer and the total price magically jumped to $113.84 CD. I questioned the bill and i was told that the car was $6.49 per day, which amounted to $25.96 CD for 4 days the difference in the total was explained as various taxes and charges, and charges by the canadian Government which made no sense, because i have rented cars in canada before, and it was pretty straight forward.
So please follow up and see if i would be refunded the extra money that i was charged.
I have full confidence and faith in travelocity and i want to continue using your site for my future travels.
Thank you.
Compton Padavatton



michelewynn says: (9 years ago)
 0
American Airline on March 19 sent it to you Ifill I am being rip-off it was consel in time



michelewynn says: (9 years ago)
 0
pls. send me my refund my,AA airline said they sent it to you
months ago




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