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Travelocity.com Complaint - Days Inn Budd Lake - Hotel
Travelocity.com Complaint

Travelocity.com Complaint


Days Inn Budd Lake - Hotel

idk where to even start... the manager is a complete idiot and has absolutely no people skills or concideration towards people. The rooms and hallways not only smelled of smoke (not only cigs) but was absolutely freezing. I found bugs in the beds and stains on the walls,sheets and towles. The tub looked as if it hasnt been cleaned in months and i refused to get in without cleaning it up as best as i could and wear sandles while using my own towles from my house. I was provided with less then a half of roll of toliet paper and it took house keeping over ten minutes to give to the girl at the front desk because their suply wasnt stocked. Not only did house keeping take forever to get it but the guy spoke little to no english and kept arguing with the reseptionist about him getting it. She was exstremily sorry and a very plesent lady. Prob the only one who knew what she was doing. They provide breakfast but do yourself the favor and dont eat it. There is a diner next door. The bagles were squished and some had mold, the cream cheese and creamers werent refridgerated and the cream cheese and yougert had exspired by days. i went to get the only think left that i was intrested in JUICE and the manager told me i already had a glass that i could not have any more and shut the machine off after arguing with me. i then asked if there were any vending machines and i was told that there is one on the first floor only and it was for soda only. I was very disopointed to see that the vending machine only had mt dew available. The other options were out of stock and they had no chips or snack machine. Online it says there is a buisness and fitness room and none of that is true. i was told they are out of use. Then lastely i was walking threw the hall way to leave the building i stumbled upon the reseptionist moping. I thought that was the house keepers responcibility. Neither less the mop was moldy and black and the lady was only told to throw cups of water on the ground and use that n the moldy smelly mop to mop the lobby and hall way. WHAT kind of cleaning is that. When i asked her about it she just said that is what she was provided with and was threatened to be fired if she didnt do it. I would not recomend this place to anyone. It was the worst exspierenced ive ever had.

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