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Travelocity.com Complaint - HORRIBLE COMPANY
Travelocity.com Complaint

Travelocity.com Complaint

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HORRIBLE COMPANY


Travelocity lists false information on the website ("Book Now, Pay Later for hotel rooms actually means pay full price for the entire duration of the reservation upon booking). I would never have booked if I knew I would have to pay the full balance up front. To make matter worse, the customer service is TERRIBLE. I wasted several hours on 2 different calls, speaking with various agents, some claiming to be supervisors (the last was Benjamin #8084517). I could go on venting about my horrible experience, how I caught the agent lying, how I had proof / computer screen shots of the false information by Travelocity, but I don't have any more time to waste. I will NEVER use this company again. I will tell others NOT TO USE this company.


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