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Travelocity.com Complaint - Horrible Breakfast Experience at the Best Western Arrowhead Lodge - Hotel/Lodging
Travelocity.com Complaint

Travelocity.com Complaint

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Horrible Breakfast Experience at the Best Western Arrowhead Lodge - Hotel/Lodging


My experience at the breakfast room was horrible. After being told breakfast was until 9:30am, the staff started clearing the food away at 9:25 and arguing with me and multiple customers about what time it actually was. They were literally taking the food off the breakfast bar as people were still getting their food from it. They were not willing to bring any of the food out upon request even though it was still not 9:30. When the manager was told, he did not handle it well either. Attitude: Horrible Service: Horrible. Handling of issue with customer: Horrible. Will not stay here again.


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