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Travelocity.com Complaint - TRAVELOCITY.COM HAS THE WORST CUSTOMER SERVICE EVER! - customer service
Travelocity.com Complaint

Travelocity.com Complaint

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TRAVELOCITY.COM HAS THE WORST CUSTOMER SERVICE EVER! - customer service


I BOOKED A FLIGHT USING TRAVELOCITY A WEEK AGO AND THEN REALIZED THAT IT BOOKED IT FOR A PM INSTEAD OF AN AM FLIGHT. I CALLED TRAVELOCITY AND WAS PROMPTED TO LEAVE MY NUMBER FOR A CALL BACK WITHIN 6 HOURS. I NEVER GOT THE CALL BACK. THE NEXT DAY I CALLED TRAVELOCITY AGAIN. THE SAME THING HAPPENED. THIRD DAY I CALLED AND THIS TIME I GOT A CALL BACK AND IT WAS FROM SOMEONE IN THE PHILIPPINES. I WAS SO FED UP THAT I ASKED FOR A SUPERVISOR. I GOT PUT ON HOLD FOR OVER AN HOUR AND THEN I WAS TOLD THAT THE SUPERVISORS WERE BUSY. I INSISTED ON WAITING AND THEN WHEN THEY FINALLY TRANSFERRED ME, THEY HUNG UP ON ME. I WILL NEVER USE TRAVELOCITY.COM AGAIN AND STRONGLY RECOMMEND THAT NO ONE USE THEM. THEY DON'T EVEN ANSWER A CUSTOMER CALL AFTER THEY HAVE TAKEN YOUR MONEY! THEY ARE PATHETIC!


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