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Travelocity.com Complaint - Thrifty car rentals,along with misleading infornation about insurance to make changes to flight - Thrifty Car Rental
Travelocity.com Complaint

Travelocity.com Complaint

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Thrifty car rentals,along with misleading infornation about insurance to make changes to flight - Thrifty Car Rental


We flew from Knoxville to dallas.no problems. Go to thrifty car rental which was part of our package,guess what,thrifty was shut down and we were guided to dollar rentals.there we were denied bcc I had a prepaid card. They didn't mind accepting it upon booking..they revered us to Metro Car rentals, (which helped us tremendously) however,we had to pay 166 for 4 days along wi th a 200$ deposit. So 366 for a rental car that i had already arranged thru travelocity..i got my deposit back within 2 days from metro...still waiting on refund from Travelocity. Hotel was great. I wanted to change my fligh time whicih thought would be easy bc i purchased the insurance...what a bunch of cramp. They wanted an additional 200 per person for 2 hour difference. Not to mention the only reason i wanted to change it was bc after i purchased my tickets they send an email telling me my flight time had changed to early morning. We get to th e airport an hour n half early,can you believe they said we were too late and we had. A 3hour. Layover.i mean, it would be been nice if we hadn't already dropped off th e rental . Never again. Will i go thru travelocity.i will be reporting to BBB.please. do not use them.it can ruin. A vacation u work. So. Hard to. Achieve.


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