Travelocity.com Complaint
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Travelocity bad customer service - Travlocity
On my last trip to Houston which was booked by travelocity ,my car got flooded in the water
Due to bad weather I had to return back to Los Angeles
I only used the rental car for one day
I tried to to contact the customer service to despite the charges
But travelocity send me the following reply by e mail
We have tried to reach Hertz billing dep. but we are unable t get a response from them.
In your case ,your refund request will not be processed
I called Hertz billing Dep.
And there was no record or claim
Travelocity did not contact Hertz billing
I called travelocity 4 times and on my last call customer service rep. Hang up on me
Due to bad weather I had to return back to Los Angeles
I only used the rental car for one day
I tried to to contact the customer service to despite the charges
But travelocity send me the following reply by e mail
We have tried to reach Hertz billing dep. but we are unable t get a response from them.
In your case ,your refund request will not be processed
I called Hertz billing Dep.
And there was no record or claim
Travelocity did not contact Hertz billing
I called travelocity 4 times and on my last call customer service rep. Hang up on me
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Review Rating: 1 out of 5
Reviewed By: Albertm220
Company: Travelocity.com
Product: Travlocity
Date Added: 9 years ago
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