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Travelocity.com Complaint - Travelocity did not live up to expectations. Customer Service is BAD - Travelocity
Travelocity.com Complaint

Travelocity.com Complaint

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Travelocity did not live up to expectations. Customer Service is BAD - Travelocity


Travelocity commercial boasts "We will make your vacation smell like roses!" More like fertilizer for roses!! Arrived at a filthy hotel, with the desk clerk constantly on his phone. No attentive service. There was leftover candy on the floor in the room from the previous guest. The room was not as clean as it should be. The elevator was broken. The room smelled like bleach. The Travelocity agent was unable to secure me another room some place else, I had to do that on my own! He was very inept!! The hotel would not refund that night, but Travelocity was able to process a refund for the remaining nights. I strongly recommend AGAINST using Travelocity for your travel plans!!


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