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Travelocity.com Complaint - Travelocity hidden fees and not honoring promotion
Travelocity.com Complaint

Travelocity.com Complaint

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Travelocity hidden fees and not honoring promotion


I booked a trip to huntsville alabama a few months ago. I entered a promotion for a rental car for one free weekend day. It was honored when I checked out but not when I paid. I emailed travelocity regarding this issue and they took over a month to get back and all they said was they could not find a promotion. I went the extra mile to attach all documentation I had for this purchase and promotion and it still was not honored. I also booked a flight through travelocity which charged my X amount of dollars. My credit card statement said $15 travelocity charge. On review of my purchase there was nothing saying "travelocity fee" and when I looked on the airlines website the price of the flight was cheaper!!!! Very sneaky!


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