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Travelocity.com Support Ticket - billing issue

Travelocity.com Support Ticket

billing issue - Ticketing and reservations

Created By: mengdanj's Picture mengdanj Last Reply: mengdanj's Picture mengdanj
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: Ticketing and reservations

I canceled a reservation and used that credit towards another flight. I was told that I will be charged total $309.00. But on my credit card statement, it shows that I was charged $309+$40=$349.00! I talked to a lot of representatives and they all tell me that I should have been charged $309.00 and when I asked about the charge on my card, they all say that I was wrong?! I finally get a person to tell me to send the bank statement to consumer.relations@ travelocity.com , and I did, and the person

Marc T
Travelocity Customer Care

[---001:000867:17280---]
only responded me with a break down of the bill, without addressing the overcharge issue!
What should I do now!?


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