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Travelocity.com Support Ticket - outside the US - flight time has been changed

Travelocity.com Support Ticket - outside the US

flight time has been changed - Ticketing and reservations

Created By: gracehou's Picture gracehou Last Reply: gracehou's Picture gracehou
Priority Level: [Emergency] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Ticketing and reservations

I booked a flight ticket for 29th June from Singapore to Tianjin on 7th May 2010. The flight will be changed in Xiamen and stop there 3hours and 55 minutes, and the details was shown me in the comfirmation e-mail. However, on 13th June 2010, i received an e-mail from travelocity costom serves, told me that my flight time has been changed, I will have to stay in Xiamen 14 hours and 55 miuntes, next day to fly to Tianjin. after i received the e-mail i started to wrote letters, reply e-mails, made international calls to US that cost me over 20s$ again, but i have been told by the assistant from the phone that my flight time had not been changed, and asked me to hold to check out. after i hold the phone 20 miuntes, i heard nothing but my money run out from my mobile for the calls. I do not know if my flight time has been changed, who will provide the hotel for me to stay there over the night.

Damage Resulting
telephone call s$20, hotel cost in Xiamen for the night on 29th June if the flight time has been changed.


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